Guide
Find the main water shutoff in a Castle Rock home
Two valves control water to a Castle Rock house. Only one of them is yours.
(720) 669-8785
Calling early helps.
The two valves
- The valve near your meter
- Inside the home, usually in the basement or a crawl space. The Town of Castle Rock says this is the one to close to shut off the house.
- The valve at the meter pit or curb
- Owned by the Town. Residents are asked not to operate it. Emergency shutoffs there go through Castle Rock Water.
Who to call
Castle Rock Water is at 720-733-6000. After hours, press 1 and the call is routed to dispatch for on-call staff.
Do it before the day you need it
Find the valve, check that it turns, and tell everyone in the house where it is. A valve that has not moved in years may not move at all, and that is better learned on a dry afternoon.
Water is spreading. Call now.
The call goes to an independent restoration contractor who serves Douglas County. Calling early matters because wet drywall and subfloor start to break down quickly.