Guide
The first 48 hours after water damage
Two days is the window the EPA gives for drying wet materials before mold can start. This is how to spend it.
Calling early helps.
In order
Stop the water
Close the shutoff valve for the appliance, or the house valve near the meter. The Town of Castle Rock says not to use the street valve.
Make the room safe
Stay out of standing water near outlets or appliances. If you are not sure the power is safe, leave the area.
Photograph the damage
Photos and video, taken only if it is safe, plus a written inventory of damaged property, help with a claim.
Call your insurer and a restoration contractor
Contact your insurer quickly, limit further damage, and ask for your insurer's instructions before making repairs.
Start drying
Open interior doors, lift furniture off wet carpet and run fans. Professional equipment takes the rest.
Keep receipts
Hotel stays, equipment and emergency repairs may matter later. Keep them together.
Why the window is 24 to 48 hours
The EPA says to dry water-damaged areas and items within 24 to 48 hours to prevent mold growth, and that in most cases mold will not grow if that is done. It also recommends keeping humidity between 30 and 50 percent.
Water is spreading. Call now.
The call goes to an independent restoration contractor who serves Douglas County. Calling early matters because wet drywall and subfloor start to break down quickly.